Frequently asked questions

General

How do I get to you?
You can read that here, scrolling down, below the booking form.

Where can I park?
We offer free parking at the domain.

What are the check in/out times?
B&B guests can check in between the hours of 3 PM and 8 PM. Check out is 11 AM at the latest, on the day of departure.

If you’re here for a retreat or theme week, you can check in between the hours of 4 PM and 8 PM. Check out is before 10 AM.

In the case of renting one or both homes, you can check in between 4 PM and 8 PM with check out before 10 AM.

Should you want to arrive early or leave later, please contact us. If our booking calendar allows, we’re happy to accommodate you.

Is the location wheelchair accessible?
This location is not wheelchair accessible. Our apologies.

Is this location suitable for babies and children?
The location is very suitable to rent as a whole for a group of friends or family with kids. We have child seats/ beds, as well as stair gates and toilet steps available. The pool areas are fenced and the pools are equipped with an alarm.

However, for B&B and retreats we do have a minimum age of 16.

Can you put a baby bed in our room?
On request (in advance) we’ll put a baby bed in your room at no extra charge.

Can I bring my pet(s)?
For the sake of hygiene we do not allow pets, with the exception of guide dogs.

How sustainable are you?
We aim to work as sustainable as possible. It’s important to us to minimize our footprint as much as possible. We have solar panels and we separate our waste and encourage our guests to do the same. We use soap dispensers instead of small bottles of bath items.We purchase biological and locally grown food wherever possible, but we also have our own vegetable garden. We don’t use any bottled water but provide filtered tap water for drinking. Should you have a suggestion that helps us be more sustainable, by all means share.

What payment options do you have?
You can pay with cash, bank card or credit card.

Can I rent a bike?
We provide a number of bicycles for free. If you want more bicycles, or other bicycles, you can rent them. The rental company can deliver the bicycles to the location.

Are there any toiletries present?
Yes, all rooms have shower gel, shampoo and soap available.

Is cleaning included in the price?
Cleaning is included in the price of a room or retreat. In the case of renting a home or both homes, cleaning costs are charged separately.

Rental of one or both homes

What do I need to bring myself?
Available are: towels, linens, kitchen textiles and toilet paper for the first few days. You’ll also find shower gel, shampoo and soap in each room. The kitchen is equipped with garbage bags, dish washing liquid, cleaning supplies, oil and vinegar, salt and pepper. If you’re not sure to bring something, please contact us. We might have something for you here you’re welcome to use.

Can I invite guests that don’t spend the night?
This is not allowed. Only the number of guests that have been signed up with us are allowed to stay at Domaine Saint Domingue.

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